Privacy Policy

Overview

This Privacy Policy explains how RADIANTVEND SDN. BHD. ("we", "us", "our") handles information in connection with the mobile games and applications we publish (the "Apps"), including those distributed through Google Play.

By installing or using our Apps, you agree to the practices described in this policy.

Information we collect

We do not ask you to create an account, and we do not collect your name, address or payment details directly.

Our Apps and the services they rely on may process the following:

• Device and technical information — device model, operating system version, language, region, screen resolution and similar technical attributes.
• Diagnostic data — crash reports, error logs and performance metrics used to identify and fix problems.
• Usage data — anonymous or aggregated information about how features of the App are used, such as session length and progression events.
• Identifiers — where applicable, an advertising identifier or app instance identifier provided by the operating system.

We do not knowingly collect precise location data, contacts, photos, or the content of your messages.

How we use information

• To operate, maintain and improve the Apps.
• To diagnose crashes, bugs and performance issues.
• To understand which features are used, so we can improve gameplay and usability.
• To respond to support requests you send us.
• To comply with legal obligations and platform requirements.

We do not sell personal information.

Third-party services

Our Apps may include services provided by third parties. These providers may process data under their own privacy policies:

• Google Play services — distribution, app integrity and related platform functions. See the Google Privacy Policy.
• Unity — game engine and related runtime services. See the Unity Privacy Policy.

Where an App integrates additional analytics or advertising providers, this policy will be updated to identify them.

Data retention

Diagnostic and usage data is retained only for as long as it is needed for the purposes described above, or for the retention period set by the relevant third-party provider. Support correspondence is kept for as long as needed to resolve your enquiry.

Children

Our Apps are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Security

We take reasonable technical and organisational measures to protect the information processed through our Apps. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of personal data relating to you, and to object to or restrict certain processing. Malaysian users may also exercise rights under the Personal Data Protection Act 2010 (PDPA).

To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the Apps after an update means you accept the revised policy.

Contact us